1. Privacy Policy
Last Updated: July 2025

Capstone Engineering Solutions (“CESOL,” “we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website https://cesol.com.au, services, or communication channels.

Information We Collect:
Personal Information: Name, email address, phone number, and any details you provide via forms or emails.

Technical Information:
IP address, browser type, device details, and website usage through cookies and analytics.

Project Information:
Details of your project, tenders, and estimation documents you submit to us.

How We Use Your Information
To respond to inquiries and provide requested services.

To prepare accurate cost estimations and tender documentation.

For communication regarding projects, updates, or newsletters (if subscribed).

To analyze website performance and improve user experience.

Data Sharing:
We do not sell or rent personal data. However, we may share your information:

With trusted third-party service providers (e.g., hosting, payment gateways).

When required by law or government authorities.

Cookies & Tracking:
We use cookies to analyze site traffic and improve performance. You can manage or disable cookies through your browser settings.

Data Security:
We use SSL encryption, secure servers, and restricted access to protect your data.

Your Rights:
You can request access, correction, or deletion of your data by contacting us at info@cesol.com.au.

2. Terms & Conditions (T&C)
Last Updated: July 2025

These Terms & Conditions govern your use of our website and services. By accessing or using https://cesol.com.au, you agree to these terms.

Website Use:
You must not misuse the website or engage in harmful activity.

Content on this site is for informational purposes only and does not guarantee project success unless confirmed by written agreement.

Service Accuracy:
Estimates and 3D renderings are based on data provided by clients. Final project costs may vary.

Payments:
All service agreements, pricing, and payment terms will be shared in writing before commencement.

Intellectual Property:
All text, images, logos, and designs belong to CESOL and cannot be used without prior written consent.

Limitation of Liability:
CESOL is not liable for indirect, incidental, or consequential damages arising from the use of our services or website.

Governing Law:
These Terms are governed by the laws of New South Wales, Australia.

3. Cookie Policy
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and provide personalized content.

Types of Cookies We Use:
Essential Cookies: Required for site functionality.

Analytics Cookies: For traffic and performance analysis.

Advertising Cookies: For targeted promotions (if applicable).

You can disable cookies via your browser settings, but some features may not work properly.

4. Disclaimer Policy
The information on this website is provided “as is” and for general purposes only. While CESOL strives to keep information accurate and updated:

We do not guarantee the completeness or reliability of any information.

Any reliance you place on our content is strictly at your own risk.

CESOL is not liable for project delays, cost overruns, or outcomes resulting from the use of our estimates or digital tools.

5. Refund & Cancellation Policy
CESOL provides professional services tailored to client requirements.

Non-Refundable Deposits: Any upfront payment for estimates or tender documentation is non-refundable once the work has commenced.

Cancellations: If a project is canceled mid-way, fees for completed milestones will still apply.

Rescheduling: Clients can reschedule consultations or meetings with at least 24 hours’ notice.

6. Intellectual Property Policy
All content, 3D renderings, drawings, and documents created by CESOL remain our intellectual property unless otherwise stated in a written contract. Unauthorized copying, distribution, or reproduction is prohibited.

7. User Consent Statement
By using this website, you consent to CESOL’s Privacy Policy, Cookie Policy, and Terms of Service. If you do not agree, please refrain from using our site.

8. Anti-Spam & Communication Policy
CESOL does not engage in unsolicited marketing emails.

All newsletters or promotional messages require prior opt-in from the user.

We comply with the Australian Spam Act 2003.

9. Data Retention Policy
We retain project-related data, emails, and documents for up to 5 years unless you request earlier deletion. Backups may be stored securely for operational needs.

10. Accessibility Statement
We are committed to providing an accessible website experience for all users, including those with disabilities. If you face any accessibility issues, contact info@cesol.com.au

11. Children’s Privacy Policy
Our services and website are not directed at individuals under 13 years of age. We do not knowingly collect information from minors.

12. Policy Updates
CESOL reserves the right to update or modify these policies at any time. Changes will be reflected with a “Last Updated” date on this page.